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Call Coaching

Easily master patient communication with Max’s call coaching feature, seamlessly built into the onscreen assistant. With Max by your side, you’ll transform routine calls into engaging conversations that boost patient satisfaction and loyalty.

Call Coaching

Your trusted partner for outreach communication.


Max’s call coaching feature is built into the onscreen assistant and fully customizable to match your practice’s unique tone and style. With Max, you’ll learn exactly how to handle cancellations, craft the perfect responses, and confidently address patient concerns.


call coaching mockup

Max speaks dental, even if you don’t.


Whether you run a solo, group, or DSO practice, Max’s call coaching feature streamlines communication throughout your network. Tailor your scripts to suit your practice’s unique needs and tap into decades of dental consultancy expertise from the MaxAssist team.

Call coaching playbook

A playbook is ready for your game.


Equipped with proven strategies, Max guides you on what to say for each type of call. Filter by call type or goal, and watch as Max leads the way, highlighting everything you need for a successful interaction.


EXPLORE FEATURES

More Key Product Features

Missed Appointments

Max captures patients who sneak out of the practice without a scheduled appointment.

Missed Pre-Appointed
Unscheduled Treatment

Book patients with diagnosed unscheduled treatment and keep your doctor’s chair full.

Unscheduled Treatment

Stay connected with your patients and your schedule from anywhere, anytime.

MaxAssist App
Analytics

Oversee your entire practice using the MaxAssist performance dashboards.

Practice Analytics

Get a clear overview of your network performance and analytics all in one dashboard.

Enterprise Analytics

Rapidly fill last-minute cancellations and rebook patients without any stress.

Cancellation Recovery

Offer the convenience of communication through two-way text messaging.

Two-Way Texting

Boost your reputation and get new patients with our Google-Partnered Platform.

Reputation Management

Automate appointment reminders and confirmations.

Reminders & Confirmations
onscreen@2x (3)

Easily manage patient outreach directly from the onscreen assistant.

Onscreen Assistant

Allow patients to self-serve and conveniently book their dental appointments via your website.

Online Booking

Create email campaigns that boost your brand’s visibility and drive measurable results.

Email Marketing

We’ve partnered with Mango to give you access to the most reliable VoIP system in dentistry.

VoIP Phones Partnership

Max has recovered $337,234,349 in missed revenue.

Chart.ai could uncover $750k in revenue from your charts.
pro@2x
Unscheduled Treatment

Uncover the total number of patients with unscheduled treatment.

due@2x
Due/Late Patients

Identify the total number of patients due or late for recall and hygiene.

Active Patients

Find out how many patients are due or overdue for recall and hygiene.

Visit Frequency

Understand how often your patients are visiting your practice.

Max has recovered $337,234,349 in missed revenue.

Chart.ai could uncover $750k in revenue from your charts.
pro@2x
Unscheduled Treatment

Uncover the total number of patients with unscheduled treatment.

due@2x
Due/Late Patients

Identify the total number of patients due or late for recall and hygiene.

Active Patients

Find out how many patients are due or overdue for recall and hygiene.

Visit Frequency

Understand how often your patients are visiting your practice.