MaxAssist Platinum

The most advanced solution guaranteed to help practices grow.

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I would like to personally express my heartfelt gratitude for your dedication, hard work, and commitment to helping our offices continue our mission to provide access to care to our patients. Your training and support have significantly contributed to the success of our offices.”

VICE PRESIDENT, OPERATIONS AT DSO
62.8K

Appointments booked across the network in the first 6 months.

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4.7 Rating

Full access to the MaxAssist onscreen assistant.


Whether you are a Pro, Enterprise, or Platinum subscriber, you get access to the Onscreen Assistant. Max—your onscreen personal assistant—enables dental admin teams to efficiently handle daily tasks. From scheduling due and late patients, managing unconfirmed appointments, filling cancellations, and booking restorative treatments, Max streamlines it all.

  • Access all the onscreen assistant features.
  • Sits on top of your scheduler.
  • Internal reminder system for staff.

Unlimited coaching from our dental experts.


Take advantage of unlimited coaching from our team of in-house dental experts. We provide one-on-one support to help you navigate through your practice analytics and KPIs. We set actionable changes to optimize growth and achieve your goals.

  • Support from an in-house dental expert.
  • Unlimited one-on-one coaching.
  • Understand the opportunities in your analytics.

Advanced resources in the Academy.


Get full access to our online library of educational content to help your staff elevate their patient communication and engagement skills. Online courses include pre-appointing, hygiene and recall management, unscheduled treatment, and cancellation recovery.

  • 320 minutes of online learning.
  • Learn skills for effective patient communication.
  • Ideal for training team members.

Free subscription add-on included.


With a MaxAssist Platinum subscription, you’ll receive a complimentary subscription enhancement to enjoy. Choose between ReputationMax, our Google Partnered Review Platform, or GeniusForms for digital patient forms.

  • ReputationMax: Harness the power of online Google Reviews.
  • GeniusForms: Simplify patient screening with our efficient digital forms.

Monitor staff training and achievements.


With a Platinum subscription, you’ll gain access to the student dashboard in the MaxAssist Academy, offering valuable insights into your team’s completed training programs. This allows you to identify areas where additional training and support may be needed.

  • View completed modules and results.
  • Identify opportunities to coach staff.
  • Foster the development of your team’s skills.

Unlimited priority support.


Join the Platinum Club and be at the front of the line for technical assistance and support. With access to our dedicated priority hotline, you’ll never have to wait when you need help.

  • Priority access to help and support.
  • Exclusive access to the Platinum hotline.
  • Help and support whenever you need it.

MORE FEATURES

Explore Key Product Features

Missed Appointments

Max captures patients who sneak out of the practice without a scheduled appointment.

Missed Pre-Appointed
Unscheduled Treatment

Book patients with diagnosed unscheduled treatment and keep your doctor’s chair full.

Unscheduled Treatment
Analytics

Oversee your entire practice using the MaxAssist performance dashboards.

Practice Analytics

Rapidly fill last-minute cancellations and rebook patients without any stress.

Cancellation Recovery

Create email campaigns that boost your brand’s visibility and drive measurable results.

Email Marketing

Allow patients to self-serve and conveniently book their dental appointments via your website.

Online Booking
onscreen@2x (3)

Easily manage patient outreach directly from the onscreen assistant.

Onscreen Assistant

Automate appointment reminders and confirmations.

Reminders & Confirmations

Boost your reputation and get new patients with our Google-Partnered Platform.

Reputation Management

Offer the convenience of communication through two-way text messaging.

Two-Way Texting
Overdue Appointments

Fill gaps in your schedule by targeting patients due or late for their hygiene and recall.

Hygiene & Recall

Get a clear overview of your network performance and analytics all in one dashboard.

Enterprise Analytics

Effortlessly improve patient communication with Max’s call coaching feature.

Call Coaching

Stay connected with your patients and your schedule from anywhere, anytime.

MaxAssist App

Discover your potential when you see a demo.

ReputationMax

Turn every appointment into a 5* review with our Google Partnered Platform.

  • Get more reviews and more patients.
  • Automatically respond to feedback.
  • Monitor all your reviews in one dashboard.
  • Boost your Google rankings and SEO.
  • Automate patient review requests.
GeniusForms

Streamline patient screening with GeniusForms and kick paperwork to the curb.

  • Unlimited forms and submissions.
  • Real-time writeback into the scheduler.
  • Pre-populate fields with patient data.
  • Add dynamic fields to patient forms.
  • Autocycle medical history update forms.
  • In-office tablet-based forms.

Get started with MaxAssist Platinum


Book a MaxAssist demo to see the difference in action. Discover new scheduling opportunities and unlock your practice’s growth potential.

1-800-651-8603
Book a Demo of MaxAssist Platinum
BOOK A PLATINUM DEMO

Have questions?


We’ve compiled a list of frequently asked questions. Take a read and see if your question gets answered.

Need more answers?

Get in touch with our sales team using the ‘Contact Us’ button below.

Contact us
COMMON QUESTIONS
How many hours of consultative help do we get?

With MaxAssist Platinum you can book in coaching from our in-house experts as often as you like. You get unlimited meeting sessions and consultative support calls.

Will we have a dedicated consultant?

Yes. Your Platinum access comes with a dedicated consultant. We’ll notify you if we need to make changes or if you wish to change consultant for whatever reason, you can request that too. 

How do I know if my practice needs Platinum?

We are happy to have an analytics session to review the practice, staff, and performance of your practice to uncover missed opportunities and areas where optimization coaching would significantly impact your ROI.

What is the average increase in performance?

Platinum Clients see a 20% increase in booking results as compared to a Pro client. Think of Platinum like having a personal trainer for the software you’ve just invested in.


FIND YOUR MAXASSIST PLAN

Plans and features for every dental practice.

MaxAssist Pro

For dental practices with one or two locations looking to streamline their patient outreach and boost practice productivity.

Learn More

MaxAssist Enterprise

For groups and DSOs with multiple locations looking to streamline their workflows and enhance their network performance.

Learn More