Cancellation recovery shouldn't be a lotto, target your winning patients.
Enhance your approach to appointment cancellations by targeting patients who meet the specific criteria for your chair openings. Max filters details like appointment date, type, time, duration, and preferred provider, ensuring your message reaches only the most relevant patients.
- Achieve 35-50% booking success with Max’s list.
- Boost response rates with personalized SMS/email.
- Prioritize patient preferences to keep schedules full.
Fear of a high opt-out rate? Not with MaxAssist.
Dental practices typically experience a 10% to 15% daily cancellation rate, creating 8 to 10 new openings that need to be filled. Unlike other systems that simply target unscheduled patients for every opening, Max targets the right patients for last-minute cancellations, reducing messaging fatigue and lowering opt-out rates.
Stress-free rebooking.
With MaxAssist, cancellations are no cause for panic. Our feature helps admins fill openings quickly and easily, ensuring all gaps are filled.
Fill the schedule from both ends.
When a cancellation occurs, it’s often urgent to fill the gap. MaxAssist quickly fills the spot and ensures you’re notified to rebook the patient who canceled.
Personalized messaging.
Access detailed appointment history, patient information, messages, and notes—all in one place, enabling you to craft the perfect rebooking message.
Track and reschedule lost patients in your scheduler.
Easily access a comprehensive list of patients who missed or cancelled appointments in the past two months, covering recall, hygiene, and restorative treatments. With Max guiding the way, you can enhance patient care and retention by ensuring no one slips through the cracks.
More Key Product Features
Book patients with diagnosed unscheduled treatment and keep your doctor’s chair full.
Unscheduled Treatment
Max captures patients who sneak out of the practice without a scheduled appointment.
Missed Pre-Appointed
Fill gaps in your schedule by targeting patients due or late for their hygiene and recall.
Hygiene & RecallSave time and kick paperwork to the curb with our digital patient forms.
Digital FormsAllow patients to self-serve and conveniently book their dental appointments via your website.
Online Booking
Effortlessly improve patient communication with Max’s call coaching feature.
Call Coaching
Get a clear overview of your network performance and analytics all in one dashboard.
Enterprise AnalyticsCreate email campaigns that boost your brand’s visibility and drive measurable results.
Email Marketing
Easily manage patient outreach directly from the onscreen assistant.
Onscreen AssistantAutomate appointment reminders and confirmations.
Reminders & ConfirmationsBoost your reputation and get new patients with our Google-Partnered Platform.
Reputation ManagementOffer the convenience of communication through two-way text messaging.
Two-Way Texting
Stay connected with your patients and your schedule from anywhere, anytime.
MaxAssist App
Oversee your entire practice using the MaxAssist performance dashboards.
Practice Analytics
We’ve partnered with Mango to give you access to the most reliable VoIP system in dentistry.
VoIP Phones Partnership
Get more with MaxAssist
Not all patient engagement and practice productivity software is the same—experience the difference.
Deep Integration
Max identifies 90% more scheduling opportunities in your scheduler.
Patient Engagement
Personally engage with your patients with Max’s automated lists.
Dashboard Analytics
Leverage dashboard analytics to grow your practice performance.
Convenience Features
Automate the time-consuming tasks of managing the front desk.
Get more with MaxAssist
Not all patient engagement and practice productivity software is the same—experience the difference.
Deep Integration
Max identifies 90% more scheduling opportunities in your scheduler.
Patient Engagement
Personally engage with your patients with Max’s automated lists.
Dashboard Analytics
Leverage dashboard analytics to grow your practice performance.
Convenience Features
Automate the time-consuming tasks of managing the front desk.
